Employee Spotlight: JOE YORK

Today’s spotlight shines on Shelby Systems’ Education and Production/Media Manager: JOE YORK. Joe York is Shelby Systems’ longest tenured employee with almost three and a half decades of continual service. In the early days of Shelby (with only a handful of employees), everyone was required to be proficient at many tasks. For several years, Joe trained, […]

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Employee Spotlight: BILL BALLOU

Today’s spotlight shines on Shelby Systems’ Training Department Manager: BILL BALLOU. After almost two decades with Shelby Systems, Bill has trained on just about all of the Shelby software products over the years. He has been the department manager for the past 13 years. Bill has an extensive knowledge of Shelby products, he leads learning webinars and […]

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Employee Spotlight: SAM WELLS

Today’s spotlight shines on veteran Shelby Systems’ Customer Support Specialist: SAM WELLS. After more than a decade with Shelby Systems, Sam Wells has supported all of the Shelby software products (even a few that are no longer offered). He currently supports: v.5, Mailroom, Head Quarters, ShelbyNext Financials, ShelbyNext Membership, ShelbyNext Giving, and Shelby’s premium product: Arena. You […]

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Employee Spotlight: RACHEL BOMAR

Today’s spotlight shines one of our most experienced Shelby Systems’ Customer Support Specialists: Rachel Bomar. After 13 years of working with Shelby customers in support, Rachel Bomar is a “Jack-of-all-Trades” technician. She provides phone support, email, chat, Giving portal posts, helps to  train new techs, tests features in the software, writes help documentation and assists with […]

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Employee Spotlight: LEEANN BUTTRAM

Today’s spotlight shines on Shelby Systems’ Giving Customer Success Specialist: Leeann Buttram. Leeann provides resources and support to help make Shelby’s online giving feature run as smoothly as possible. The Giving Implementation Guide, that Leeann helped to create, provides a mix of project management tools for planning, technical how-to’s for system set-up, and editable communication […]

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