The 2011 Shelby Headquarters Conference convened on September 21 – 22 at the Embassy Suites Hotel in Memphis, TN. HQ and Church users from around the country gathered for in-depth instruction on getting the most benefit from the Headquarters software. Seasoned presenters Ken Emert, Mark Fisher, Geoff Johnson, and Bill Ballou provided knowledge and expertise for those in attendance. Alfred Johnson, National Accounts Manager, showed the development of HQ applications in the Arena browser-based environment. Shelby team members from various departments were on hand to meet one-on-one with customers to provide ideas and solutions to the customers’ specific operational needs. Wednesday evening, the entire group enjoyed a taste of New Orleans at nearby Owen Brennan’s restaurant. Sally Stanley, Accounting Manager of the Episcopal Diocese of Albany, NY, was a first time attendee and had plenty to say about the conference. “This was the best software conference I’ve ever attended,” she said. You can see highlights of HQ 2011 in Shelby’s October podcast.