Shelby Support is where you will find the answers to any problems that you may come across. Support is available Monday-Friday 7:00 AM to 6:00 PM CST. Paying for an annual Support contract gives you unlimited access to all of our Support options, as well as obtaining software updates when they become available. You can find Support:
The Community is your main source for self-help information and an avenue to communicate with other Shelby users to help you and your staff to be more efficient in your ministry.
Shelby Arena Community
The Community is a place created for all Arena clients to discuss, challenge and encourage one another. Ask questions, voice opinions, share ideas and create extensions that unleash the power of the Arena platform!
Our Shelby Support professionals are here to help! Support is available Monday-Friday 7:00 AM to 6:00 PM CST.
To ask a quick question or get detailed instructions on a particular task, shoot us an email and you’ll receive a response within 24 hours.
Shelby Arena Support
Arena provides a powerful support service with numerous options to fit your support needs and preferences.
Support Resource Center
The Support Resource Center is a collection of helpful tools to assist you in using Shelby v.5 products. You will find a Knowledge Base, Training videos, User Guides, How-to documents, Documentation and much more.
Download the latest version of your Shelby software. Take advantage of the new enhancements. A variety of web updates may be available from simple patches to complete Web Installations.