In 1993 Carmen was called to ministry as the Director of Volunteer Efforts for a local missions organization. Following that, she joined her local church as the Church Database Administrator which provided Carmen the opportunity to become an expert Shelby Systems user. This experience allowed her to become a Shelby Trainer in 2000. Carmen currently trains at the Consultant Level.
"Carmen is a very focused, on-track person. She knows how to provide a training that will not just include step-by-step instructions, but that will help you think about how you can do things better. Her training provides an awakening of the creative side and gets you to step outside the routine. She is very knowledgeable."